Help Center: Photo Transfer

Home Movie & Photo Transfer Help Center

Photo Transfer

What is the cost to transfer my photos?

For information regarding the pricing for Photo Transfer and the rest of our services, please refer to our Price List .

What print photos can be transferred?

We are able to transfer photos measuring from 2" x 2" to 8" x 12"

How many photos will fit onto one DVD or USB?

We are able to fit approximately 500 photos onto one DVD. We can only provide an estimate because image file sizes depend on the image details as images with more details will result in a larger file size. There is no size limit on a USB order. In most cases, your photos will be transferred to a single USB, but if it exceeds our USB storage capacity, you will receive additional USBs at no additional charge.

What do I get with my Photo Transfer?

Your Photo Transfer includes a personalized DVD or a USB, plus a Digital Copy with MemoryCloud online access where you have the ability to view, download, order copies, and save the transferred video to Google Photos (available for 60 days after your order is processed).

DVD copies will contain the following:

Slideshow movie of your images in the sequence requested (each image will be displayed for 7 seconds)
DVD chapters created at natural scene breaks
DVD case with thumbnail images of each chapter
Title, theme, and background music (if selected)
3 music video trailers (1 minute each)
12-megapixel JPEG image files of each photo, ready to print or share

Your USB will contain the following:

12-megapixel JPEG image files of each photo, ready to print or share

Will my original photos be returned?

Your original photos will be returned once your order has completed processing.

How do I prepare my photos for processing?

If you would like your photos to appear in a particular order:

Group your photos into bundles of 50.
Number each individual photo, so that a clear sequence is provided.
Secure each bundle of 50 photos with a rubber band based on their numerical sequence.
Place each bundle of 50 photos in an envelope or bag.

If you do not have a preferred sequence:

Group your photos into bundles of 50.
Secure each bundle of 50 photos with a rubber band.
Place each bundle of 50 photos in an envelope or bag.